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Privacy Policy

90 Miles Insurance
Last Updated: 07/08/2026

90 Miles Insurance ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have.

This policy applies to information collected through our website https://www.90milesinsurance.com, our online quote forms, WhatsApp Business messaging, phone calls, email, and other communications with our agency.

1. Information We Collect

Depending on how you interact with us, we may collect:

Information you provide directly:

  • Name, address, phone number, and email address
  • Date of birth
  • Vehicle information (make, model, year, VIN)
  • Property information (address, year built, square footage, etc.)
  • Prior insurance history and coverage preferences
  • Household and driver information
  • Language preference (English/Spanish)

Sensitive information collected by phone only: To protect your privacy, we do not collect Social Security numbers or driver's license numbers through our website forms. If this information is needed to complete a quote or application, one of our licensed agents will collect it directly from you by phone.

Information collected automatically:

  • IP address, browser type, and device information
  • Pages visited and time spent on our Site
  • Referring website or source
2. How We Use Your Information

We use the information we collect to:

  • Prepare and provide insurance quotes
  • Process applications and bind coverage with insurance carriers
  • Service and manage existing policies
  • Communicate with you about your quote, application, or policy
  • Comply with legal, regulatory, and Texas Department of Insurance requirements
  • Improve our website, services, and customer experience
  • Send you service-related and, where you've consented, marketing communications
3. How We Share Your Information

We do not sell your personal information. We may share your information with:

  • Insurance carriers and underwriters, in order to obtain quotes, bind coverage, and service your policy
  • Service providers who support our operations (such as our agency management system, EZLynx, and communication platforms)
  • Regulatory authorities, when required by law, such as the Texas Department of Insurance
  • Legal or governmental authorities, if required to comply with a subpoena, court order, or similar legal process

We require any third party we share information with to handle it securely and use it only for the purpose for which it was shared.

4. How We Protect Your Information

We use reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, use, or disclosure. As noted above, we intentionally do not collect the most sensitive identifiers (SSN, driver's license number) through our website — these are collected by phone with a licensed agent instead.

No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Text Message & WhatsApp Communications

If you provide your phone number, you may receive text messages (SMS) or WhatsApp messages from us related to your quote, policy, or general service communications. Message and data rates may apply. You can opt out of these communications at any time by replying "STOP" or by contacting us directly at info@90milesinsurance.com or (737) 388-0189.

6. Your Choices and Rights

You may:

  • Request access to the personal information we hold about you
  • Request that we correct inaccurate information
  • Opt out of marketing communications at any time
  • Ask us to explain how your information has been used or shared

To make any of these requests, contact us at info@90milesinsurance.com or (737) 388-0189.

7. Cookies and Website Analytics

Our Site may use cookies or similar tracking technologies to understand how visitors use our Site and to improve functionality. You can adjust your browser settings to refuse cookies, though this may affect certain features of the Site.

8. Children's Privacy

Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Updates will be posted on this page with a revised "Last Updated" date.

10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

90 Miles Insurance
Austin, Texas
Email: info@90milesinsurance.com
Phone: (737) 388-0189

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